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SABIC is the Saudi Basic Industries Corporation, one of the world’s leading manufacturers of chemicals, fertilizers, plastics and metals.

Sabic uses the TOPCALL Solution for eEnterprise centralized faxing for inbound and outbound allows the end-user to use the facility of fax from SAP R/3 ECC 6.0 & Microsoft outlook.

The solution is widely design to cover entire affiliates and shared service of Sabic to be act as one central fax service for enterprise Sabic.

The solution is designed with many backend integration components for the critical business need like Arching, Disaster recovery, high availability, heterogeneous communication links, centralized reporting & utilization, least cost traffic shaping and two stage inbound fax receiving.


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Arabian Cement Co., Jeddah, Saudi Arabia the largest cement manufacturer in the region chooses Adobe LiveCycle solution for eForms and workflow is used in automating internal HR, Admin, and IT forms and processes. The solution is fully web based and is integrated in real-time with the Active Directory and MS SQL database.

ACC also selected TOPCALL SMS & Reporting module and they are able to breakdown communication traffic on a department, cost centre or user basis. The tool allows ACC to better monitor, breakdown and organize communication usage as well as assess and bill distributed costs.


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HADEED (Saudi Iron & Steel Compnay), is the biggest manufacturer of steel products in the Kingdom of Saudi Arabia uses the Adobe Intelligenet Document Platfom to improve business Processes efficieincies.

The compnay employs more than 2,800 people making it difficult to capture and assimilate hundredds of employee requestes such as holiday entitlements and corporate expense renumeration mailed daily to the concerned departments. The compnay need an automated means of capturing information presented by employees on scores of different forms.

Read full case story: http://www.adobe.com/manufacturing/pdfs/hadeed


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Zamil Industrial Investment Company (ZIIC), is an international manufacturing and fabbrication group, suplying the global construction industry from its three business sectors: Zamil Air Conditioners (ZAC), Zamil Steel Industries (ZSI) and Samil Glass Industries (ZGI). ZIIC adopts Adobe Solutions to streamline their key business processes.

In 1998, ZAC, ZSI, and ZGI were merged to form ZIIC, which is headquartered in Damman, Saudi Arabia. Today, the company employs more than 5,300 people in 55 countries and exports to more than 75 markets around the world.

Shadi A. Al-Ghanim, Systems Supervisor at ZIIC, explains, “We standardized on an Oracle database platform to ensure our data system would be robust. However, we didn’t have the automated processes in place to make the most of the system.” Given the company’s small IT group, ZIIC needed to find a virtual external team it could trust to better integrate its business processes with Oracle.

Read full case story: http://www.adobe.com/enterprise/pdfs/UK_ZIIC_ss.pdf


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Saudi International Petrochemical Company (Sipchem) is a Saudi Joint Stock Company with shareholdings from the Saudi and GCC private sectors. Sipchem actively develops and invests in petrochemical and chemical industries, both basic and intermediate to produce chemicals used to manufacture a multitude of products that improve the lives of people worldwide.

SIPCHEM selects The TOPCALL solution for eEnterprise centralized faxing for inbound and outbound allows the end-user to use the facility of fax from SAP R/3 ECC 6.0 & Microsoft outlook. The solution is design to integrate with Cisco Call manger infrastructure Making easy for company to keep IP network as is, without change to traditional communication system for FAX service.